Frequently Asked Questions


You can select a product from our products page and use our contact form directly to place a request.

Please be as detailed as possible in your description.

All orders require a non-refundable deposit of 50% of the total price upon ordering and full payment 7 days prior to the pickup or delivery date.

Cakes cancelled prior to 7 days before the event date will be refunded any balance already paid, less the non-refundable deposit amount.

For example:

Total Price: $400
Deposit: $200
Balanced paid after order confirmation: $100

Refund amount paid for cancellation 2 weeks before event: $100

Cakes cancelled WITHIN 7 Days of the event will not be refunded.

In the event that something occurs to affect your scheduled event date - please contact us to discuss options. Communication is key. If you are up-front about any issues about your date we will work hard to accommodate you. We understand things can come up that are out of your control.

No. Our products may contain traces of milk, nuts, eggs and gluten.

We do not copy other designer's work out of respect. However, our past and present clients have brought in photos for inspiration for use towards a design that is truly their own.

Don't forget, you can always contact us if you have any additional questions before placing an order.

Pickup and Delivery

Absolutely. Pickup is available from Blacktown, NSW.

A pickup form is required to be signed before or during pickup.

Yes. Delivery is $25 within Sydney Metro. Delivery will vary (max $100) for areas up to and including The Hunter Valley, Katoomba, and Nowra.

If the contact or authorised representative is not available upon delivery, the order will need to be signed off by the venue, a present family member or friend.